Frequent Flyer Post » View from the Wing » Leaked Memo: Flight Attendants To Be Penalized for Missing Inflight Sales Quotas

Leaked Memo: Flight Attendants To Be Penalized for Missing Inflight Sales Quotas

Ancillary revenue and customer segmentation are huge buzz words in aviation. It's how already-profitable airlines think they can make more money. Segmentation usually happens when they sell you a ticket, do you buy basic economy, regular economy, or ... Link to entire article »